Refund policy

You can return any item(s) back (excluding any sales items) within 14 days for a refund or 28 days of the receipt for an exchange. When the item is returned to us it must be in a resalable condition or it will not be acceptable for a refund and you will be contacted. Hijabee will not be responsible for any postage costs when returning an item back unless you are sending us back a faulty item. If we have resulted to refund your money back, please allow a few working days for the money to appear on your bank statement. When sending back items, we recommend using a secure delivery method that requires a signature upon receipt (such as Royal Mail recorded Delivery) To start a return, you can contact us at Please note that returns will need to be sent to the following address:

Jackson House
Sibson Rd
M33 7RR

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at

Damages and issues
Exceptions/ non-returnable items
European Union 14 day cooling off period